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REST Webservice - Customer Company Tickets - Ticketsearch

Добавлено: 26 мар 2018, 13:28
masteroma
Tickets opened via the REST is displayed (returned via api query request). But if tickets are opened by mail to OTRS or OTRS dashboard then I get the queried only with a permission error (api don't return ID of them).
JSON request on the REST
{ "Session id": "XXXX", "CustomerID": [ "user1 @ ...", "user2 @ ....", "customer number"], "StateIDs": [1,4,6,7,8 ], "limit": 50}
What is issue?
It would be great if you can help me with this.
Thank you!

Re: REST Webservice - Customer Company Tickets - Ticketsearc

Добавлено: 03 апр 2018, 22:44
alexus
Это русскоязычный форум. На английском тут не принято.