После настроки (создание очередей, операторов, клиентов). Начали тестовое использование.
Сейчас при попыте зайти Заявки - Просмотр очередей выдает сообщение:
Код: Выделить всё
OK
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, admin@ifrigate.ru and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Apache/2 Server at otrs.qweqwe.ru Port 80
Код: Выделить всё
[Tue Aug 7 09:11:33 2012] -e: DBD::mysql::st execute failed: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') AND valid_id IN ( 1 )' at line 1 at /opt/otrs//Kernel/System/DB.pm line 618.
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Aug 7 09:11:33 2012
Message: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') AND valid_id IN ( 1 )' at line 1, SQL: 'SELECT id, name FROM ticket_lock_type WHERE name IN ( 'unlock', 'tmp_lock', ) AND valid_id IN ( 1 )'
Traceback (6522):
Module: Kernel::System::Lock::LockViewableLock (v1.35) Line: 147
Module: Kernel::Modules::AgentTicketQueue::Run (v1.79) Line: 122
Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46
Module: (eval) (v1.90) Line: 204
Module: ModPerl::RegistryCooker::run (v1.90) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Aug 7 09:11:33 2012
Message: The given param 'LockIDs' is invalid or an empty array reference!
Traceback (6522):
Module: Kernel::System::TicketSearch::TicketSearch (v1.13) Line: 325
Module: Kernel::Modules::AgentTicketQueue::Run (v1.79) Line: 194
Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46
Module: (eval) (v1.90) Line: 204
Module: ModPerl::RegistryCooker::run (v1.90) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Aug 7 09:11:33 2012
Message: The given param 'LockIDs' is invalid or an empty array reference!
Traceback (6522):
Module: Kernel::System::TicketSearch::TicketSearch (v1.13) Line: 325
Module: Kernel::Modules::AgentTicketQueue::Run (v1.79) Line: 206
Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46
Module: (eval) (v1.90) Line: 204
Module: ModPerl::RegistryCooker::run (v1.90) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
[Tue Aug 7 09:11:33 2012] -e: DBD::mysql::st execute failed: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') AND valid_id IN ( 1 )' at line 1 at /opt/otrs//Kernel/System/DB.pm line 618.
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Aug 7 09:11:33 2012