Подскажите пожалуйста что не так... Или вожможно у кого-то есть пример как настроить.
Не получается провести настройку интеграции OTRS с Active Directory.
Пользователь и група в Users. Вроде все по порядку как у vmkh.net integratsiya-otrs-s-active-directory..
Правда на сайте OTRS.github другая информация по настройке LDAP ето - особенность 5.0.8?
(otrs.github.io/doc/manual/admin/stable/en/html/external-backends.html#customer-data - LDAP) - тоже не получается.
Спасибо!
(Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.)
Последний вариант конфигурации ниже.
Код: Выделить всё
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host'} = 'ip';
$Self->{'AuthModule::LDAP::BaseDN'} = 'dc=domen.ua,dc=ua';
$Self->{'AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'AuthModule::LDAP::GroupDN'} = 'cn=OTRSagents,ou=Users,dc=domen,dc=ua';
$Self->{'AuthModule::LDAP::AccessAttr'} = 'member';
$Self->{'AuthModule::LDAP::UserAttr'} = 'DN';
$Self->{'AuthModule::LDAP::SearchUserDN'} = 'otrs@domen';
$Self->{'AuthModule::LDAP::SearchUserPw'} = 'pass';
$Self->{'AuthModule::LDAP::AlwaysFilter'} = '';
$Self->{'AuthModule::LDAP::Params'} = {
port => 389,
timeout => 120,
async => 0,
version => 3,
sscope => 'sub'
};
$Self->{'AuthSyncModule'} = 'Kernel::System::Auth::Sync::LDAP';
$Self->{'AuthSyncModule::LDAP::Host'} = 'ip';
$Self->{'AuthSyncModule::LDAP::BaseDN'} = 'dc=domen, dc=ua';
$Self->{'AuthSyncModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'AuthSyncModule::LDAP::SearchUserDN'} = 'otrs@domen';
$Self->{'AuthSyncModule::LDAP::SearchUserPw'} = 'pass';
$Self->{'AuthSyncModule::LDAP::UserSyncMap'} = {
DB -> LDAP
UserFirstname => 'givenName',
UserLastname => 'sn',
UserEmail => 'mail',
};
$Self->{'AuthSyncModule::LDAP::UserSyncInitialGroups'} = [
'users', 'basic_admin',
];
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = 'ip';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=domen,dc=ua';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrs@domen';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'pass';
$Self->{CustomerUser} = {
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
Host => 'ip',
BaseDN => 'DC=domen,DC=ua',
SSCOPE => 'sub',
UserDN =>'otrs@domen',
UserPw => 'pass',
AlwaysFilter => '(&(samAccountType=805306368)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))',
SourceCharset => 'utf-8',
DestCharset => 'utf-8',
},
CustomerKey => 'sAMAccountName',
CustomerID => 'mail',
CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserSearchPrefix => '',
CustomerUserSearchSuffix => '*',
CustomerUserSearchListLimit => 10000,
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
Map => [
note: Login, Email and CustomerID needed!
#[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
[ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
[ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
#[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],
#[ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],
],
};